Jane Analytics Outage

Incident Report for Jane

Resolved

This incident has been resolved.

Posted Aug 10, 2022 - 13:56 UTC

Update

Update: we’ve identified the source of the issue is with an external service provider; we are in communication with them to receive updates as they resolve the issue and will keep you updated as we learn more.

Posted Aug 10, 2022 - 02:05 UTC

Investigating

Some customers are experiencing intermittent outages with the Jane Analytics dashboards. We are working with our partners to address the issue and will update you when a fix is in place.

Posted Aug 09, 2022 - 22:40 UTC

This incident affected: Analytics Dashboard.