Custom Label Bug

Incident Report for Jane

Resolved

At 12:50pm PDT, Jane's Partner Success team began hearing reports of incorrect row names and category labels displaying on stores' menus. Jane's engineering team investigated the issue and identified the source: a bug deployed at 12:00pm PDT that caused custom labels from other stores to appear on the incorrect stores' menus. Once the root cause was identified, a fix was deployed to the app at 1:20pm PDT. By 1:30pm PDT, the issue was confirmed to be resolved for all partners.

Posted Jun 22, 2021 - 20:00 UTC