All Systems Operational

Analytics Dashboard Operational
Brand Portal Operational
Consumer Menus Operational
Core API Operational
Dispensary Portal Operational
Jane POS Operational
Kiosk Operational
Marketplace Operational
POS Integrations Operational
Treez Operational
Blaze Operational
Leaf Logix Operational
BioTrack Operational
Adilas Operational
Brytemap Operational
Counterpoint Operational
Cova Operational
NAV/D365 Operational
Flowhub Operational
Greenbits Operational
Growflow Operational
Indica Online Operational
Korona Operational
Meadow Operational
MJ Freeway Platform Operational
MMJ Menu Operational
Optileaf Operational
POSaBIT Operational
Proteus420 Operational
THSuite Operational
Viridian Sciences Operational
Weave Operational
Webjoint Operational
Yobi Operational
External Service Providers Operational
AWS Operational
Cloudflare Operational
SpringBig Operational
CM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

Resolved - All Jane services, including iheartjane.com, embedded menus, and ordering, have been fully operational and stable since 3:51pm PT.

We are continuing to investigate the root cause, which appears to be related to an upstream infrastructure provider. We will share additional details if our review identifies anything further.

Thank you for your patience, and we apologize to our partners and their customers for the disruption.

Oct 9, 23:01 UTC
Monitoring - Monitoring: Services restored

Jane services, including iheartjane.com, embedded menus, and ordering, are back online. Our initial investigation points to an issue with an upstream infrastructure provider.

We are continuing to monitor closely to ensure full stability. We will post another update once we have confirmed the issue is fully resolved.

Oct 9, 22:54 UTC
Update - We are continuing to investigate this issue.
Oct 9, 22:45 UTC
Investigating - We are currently experiencing an outage affecting iheartjane.com, embedded dispensary menus, and related services. Shoppers may be unable to browse menus or place orders, and partners may be unable to access Jane tools.

Our engineering team is actively investigating and we will post an update within 30 minutes. We apologize for the disruption.

Oct 9, 22:45 UTC

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.